Terms/Conditions & Privacy

Shipping & Returns

Your purchase will ship to the registered address provided by PayPal using Royal Mail First Class (UK orders up to £60), Special Delivery (UK orders over £60) International Tracked & Signed (ALL overseas orders). Please ensure that the shipping address is correct BEFORE making payment.

I am sure you will be happy with your purchase, but in the unlikely event you are not I offer a 14 day, no quibble, return privilege on all non-bullion purchases, provided that they are returned in the same condition as received and have not been removed from sealed packaging. Please note that return postage costs are non refundable unless the item was not as described or was sent in error. If you wish to return any purchase please phone +44 7522 731090 or email mail@holgatecoins.com first.

Privacy Policy

We collect information about you during the checkout process on our store. While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 6 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Only the business proprietor has access to this information.

We do not share your information with third parties.

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.